Please could you add back the 'live' results from the latest email send onto the Dashboard page.
This email performance 'live' view (that was on the previous version) enabled the sales Team to respond to enquiries as they came in (ie as contacts clicked)
We weren’t happy with the previous version of this feature and didn’t think it was useful. We have had some ideas for a “live report” for some time and I think this would be a better approach (rather than a small widget on the dashboard).
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Ian Johnson commented
If the report being referred to is the one that tracked the most recent opens and clicks on historic emails then it was extremely useful. For example, being able to see that 2 days ago someone re-opened an email from 3 weeks previous presented a great excuse and opportunity for a quick courtesy call. For us, this was the most helpful information on the dashboard and of far greater B2B benefit than anything available under the Reports tab. Please reinstate it until you can come up with anything better. Thanks.
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Mark commented
Hi Ian, this was the best feature you had. the ability to quickly see the most recent interactions with your emails was invaluable especailly as it would show a "click" from any email you had sent (e.g. you would see a click form an email 4 weeks agot that you had long stopped viewing the KPI reports.
Bringing this feature back with a longer (rather than 10/20 than it was before) list of recent interactions would be even better. -
Anonymous commented
Thanks Ian. We actually found this feature very useful. Please can you confirm when the new and improved 'live' feed will be available.